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Post Info TOPIC: HMRC is down!!!!!!!!!!!!!!!! In January!!!!!!!!!!


Master Book-keeper

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HMRC is down!!!!!!!!!!!!!!!! In January!!!!!!!!!!


nodisbeliefyawn



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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Master Book-keeper

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Don't panic lol, still got 24 days left to file.

Just out of curiosity though, if peeps can't file VAT returns today will the filing date be extended?



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John

Any advice given is for general guidance and professional advice should be sought applicable to your circumstances.



Senior Member

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Just thought exactly the same thing

Thought it was me doing something stupid !!!!

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Guru

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Not tried yet but I was going to do some CIS returns looks like I will leave it

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Doug

These are only my opinions of how I see things and therefore should not be taken as advice



Master Book-keeper

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I dont think the VAT filing date will be extended - I mean, isnt it the taxpayers fault for not doing it sooner! (Thats what I had said to me once, but they have no clue that some businesses need the 5 weeks to process such!)

Although you may have a valid reason to get any fines, or if its the first time, the entry into a surcharge period knocked on its head - if you phone to do that make sure you get a thingy code. Oh boy, memory really is that bad!

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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Senior Member

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lots to learn wrote:

Just thought exactly the same thing

Thought it was me doing something stupid !!!!


Me too! I cleared my cache thinking maybe HMRC didn't like the link I'd been using, and when that didn't work I even switched the computer off and started again!!!!

It's not going well this week...and it's only Tuesdaydisbelief



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Janet

They keep making the system idiot proof but then make bigger and better idiots!



Master Book-keeper

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What? You mean there is no mention on HMRC's website? Oh well there is on MTD, but not for the rest. BLOODY ridiculous!

www.gov.uk/government/publications/making-tax-digital-for-vat-service-availability-and-issues/making-tax-digital-for-vat-service-availability-and-issues

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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Senior Member

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Just glad I didn't get the big hammer out.

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Master Book-keeper

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lots to learn wrote:

Just glad I didn't get the big hammer out.


That made me chuckle.

Remind me not to fall out with you - scary!

VAT seems to be working again now, although it might well creak at the seems as everyone piles back on!



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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Senior Member

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As I understand it HMRC have said there won't be any penalties for people who could not submit yesterday (as long as they submit reasonably quickly, one presumes today).

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Senior Member

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and again
Aaargh, seriously annoying. I was back on this morning and foolishly logged out to grab a sandwich. That will teach me to eat.

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Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.



Master Book-keeper

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DAY 3



Please all complain to your prof body - maybe they can add some leverage to sorting this mess out.

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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Master Book-keeper

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Is it intermittent? I submitted SA through Taxfiler yesterday about two ish and a GG VAT return at about five ish last night. Both went through fine.

Tried to log in to GG about half hour ago and it's down.



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John

Any advice given is for general guidance and professional advice should be sought applicable to your circumstances.



Master Book-keeper

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Appears to be, although more down that up.

I contacted AAT - their response (less that satisfactory in so many ways#)

''Any issues with HMRC need to be taken up with them directly.

However I have passed your feedback to our Technical Consultation Manger for Public Affairs and Public Policy who is in regular contact with HMRC.

I can see from the HMRC Customer Support twitter feed (https://twitter.com/HMRCcustomers) that they are aware of an issue and that it is currently under investigation. They have not provided any timescales at the moment''


#

- lets face it one complaint from an individual will get nowhere, but one from a prof body representing lots of folk should have some impact

- not everyone is on bloody twitter.

- HMRC have availability pages - why are they not using them?!

Need to try ACCA!

Got this from an Aweb regular though - might be useful https://api-platform-status.production.tax.service.gov.uk/#



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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Master Book-keeper

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Also - worth a try https://www.accountingweb.co.uk/any-answers/issues-logging-into-agent-account



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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Expert

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Hmm...

Just loaded my MTD bridging software to make a submission for a client's VAT Q/E 31/12/2019.

"VAT obligations from 01 Jan 2019 to 31 Dec 2019

No obligations returned!"

Erm... so what about that final quarter that I haven't submitted yet?

Clicks "Refresh Obligations" ... -> same result.

Clicks "View Vat Liabilities" ... -> Error! Status code "SERVER_ERROR". Error message "Service unavailable"

Clicks "View Vat Payments" ... -> Error! Status code "SERVER_ERROR". Error message "Service unavailable"

Same results trying with a different client (which I'm not ready to submit yet anyway, but still!)

The link Joanne gave above - www.gov.uk/government/publications/making-tax-digital-for-vat-service-availability-and-issues/making-tax-digital-for-vat-service-availability-and-issues - isn't reporting any issues.

Oh dear. :(




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Vince M Hudd - Soft Rock Software

(I only came here looking for fellow apiarists...)



Master Book-keeper

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Hi Vince
The other link I shared is showing an issue. Check this one out api-platform-status.production.tax.service.gov.uk/#

Frustrating! But HMRC think MTD is all hunky dory!

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Joanne

Winner of Bookkeeper of the Year 2015, 2016 & 2017

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Expert

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Hi Joanne,

I didn't spot that link - but yes, that's probably the cause of my problem.

I've actually just sent an email to the software developer in case it was a problem - ho hum. :) I'll follow it up now.

Thanks for the pointer.

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Vince M Hudd - Soft Rock Software

(I only came here looking for fellow apiarists...)



Senior Member

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The diference between the links is that for HMRC MTD staff to publish on the first page they need to pass the information to the publishing team whereas the specialist page is updated directly by the HMRC technical department.

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Master Book-keeper

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Tried to log in several times to the "old" Gateway without success today but finally got through about 5.30 pm, so it should be working again now.



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John

Any advice given is for general guidance and professional advice should be sought applicable to your circumstances.

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