I know that I'm no great lover of Sage but thats not what this posts about.
I reinstalled Sage onto one of my machines as I was looking at easier, faster, automated ways to move people from a Sage backup to VT (I would say upgrade people but many might disagree with me there, lol).
So, I was going to have a play with CSV files, Excel macro's and VT loads to try and get more than just a trial balance over to VT (effectively making it an automated process in Excel).
Anyway, the reason for the post is that I encountered an issue in that something in Sage stopped VT Transaction+ from loading on my machine (VT Accounts still worked fine but thats a part of Excel where T+ is stand alone).
I've spoken with the guys at VT and it seems that Sage effectively invades a machine whether it is running or not.
If it had worked then I may have used Sage for any clients with inventory as thats not what VT is geared towards where I fully concede thats Sages territory where for service industries VT wins (Horses for courses and all that).
For anyone interested Quickbooks and VT Transaction+ coexist fine on the same machine.
Also, if anyone knows of any other combinations for any other software, not just VT, that don't work or work badly then please post your findings here.
kind regards,
Shaun.
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Read a thread today on accounting web that ends "why is sage so difficult".
I know you'd not post this unless you were sure of what stopped another program from working and obviously VT will have encountered it on numerous occasions to be quite sure what is causing the problem.
Now we know why it's so difficult. Pretty appalling and I don't know how they've stayed clear of the Competiton Commission (or whatever it's called this week) for so long.
I was surprised at this though probably shouldn't have been.
I would reinstall VT+ and see if it starts working again.
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For just about anything Sage :- switch to renting, pay-as-you-go sage support, sagecover, upgrades, application integration, reports, layouts, analysis or any other help making life with sage easier/less time consuming Contact me.
I can have Sage and VT Transaction open at the same time without a problem (Windows 7). The only problem I get is VT plays up now and then when I copy something in Excel.
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Never buy black socks from a normal shop. They shaft you every time.
I went through all of the usuals such as reinstalling VT, restarting the machine, restoring Windows to an earlier restore point, etc. but the problem persisted. (an error 1706 followed by an error 1712 followed by a second loop around those two errors)
Eventually I gave up trying to sort it out myself and contacted VT support with the error numbers but making no mention of Sage.
Immediately they knew that it was a Sage issue and advised that the only option was to contact Sage support as it was the Sage code effectively preventing VT from starting although they did suggest a possible solution was to reinsert the Sage disk when I got the 1706 which may resolve the issue by giving Sage what it wanted even though I was starting VT, not Sage.
Very professionally VT never said one word against Sage. Just stated that this is what the problem is and I'm certainly not the only person that its happened to.
Once I uninstalled Sage completely from my machine VT started perfectly again.
Went on to do a bit more experimenting (which is where I've been for the past hour or so).
As an aside I have now discovered that the issue does not exist with the old Sage V10 but it does with 14 and 15 (2008 & 2009). Unfortunately end users tend to have the newer version and that presents backwards compatibility issues with the data.
I think that the issue has to be with a shared component but its annoying that Sage is grabbing it (and not sharing) even when its not started on the machine.
Like you Peasie I'm also W7, 64 bit. My issue really comes down to Sage should not be grabbing resources when it had not been started since I started the machine today. If I had been in it prior to the issue and it had held onto something then whilst not brilliant I could have at least understood that.
When using VT I've had no problems copying into Excel, what exactly goes wrong Peasie?
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
When using VT I've had no problems copying into Excel, what exactly goes wrong Peasie?
It's not the copying into Excel. If I have VT open, then decide to use Excel - if I copy something in Excel I'll hear a beep from VT. Then another beep. When I then switch back to VT there are boxes all over the place. By the time I shut them all down the whole program gives up.
It reminds me of this scene from the IT Crowd.
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Never buy black socks from a normal shop. They shaft you every time.
love the line about if you know that stuff then it pushes some important stuff out.
On the VT front could be a memory issue.
I'm assuming that you change from Normal to spreadsheet mode on the view dropdown before doing the copy.
Next time, open the resource monitor and watch whats happening to the Ram and CPU when you do the copy and paste. I actually have one of the firefox dashboard apps on my desktop that keeps a constant watch of resources in a speedo type readout.
here we go, let just do a quick screen print..
Bottom left of the right hand screen is the resource monitor app that you get from the Firefox addons page.
Hope that the issue is as simple as swapping out a couple of memory chips. If not, drop the guys at VT a line explaining your issue and see what they have to say (I think that you get four freebies in your licence, after that you have to pay for support).
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Both the error codes you quote are error codes associated with installing.
I can't understand why VT would be installing anything when you start it up.
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The problem is generally not one of one program overriding another more of one program using a different common generic library to another.
This is not uncommon with all sorts of software.
This is because some libraries are not always backwards compatible, so a newer version might break another program that uses an older version of the same library.
It would be interesting to see if the person with VT happily co-existing with sage is running a different build of VT to the OP.
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I doubt Sage is interfering at run time
The only thing Sage has running when it is not running are the SageAutoUpdate and the Sage SData services. You can safly shut these down from the services option on the control panel.
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As Sage and VT both have Excel integration features it may be this that is causing issues.
These are the files EIR uses you could try removing them C:\Windows\System32\sgxladdin.dll C:\Windows\System32\sgxladdin_97.dll C:\Program Files\Common Files\Sage Line50\sgxlline50addin.dll C:\Windows\System32\sageintegratedreportinglinkage.xla C:\Windows\System32\sageintegratedreporting97linkage.xla C:\Windows\System32\sageintegratedreporting2linkage.xla
-- Edited by BruceDenney on Friday 14th of March 2014 10:33:48 AM
__________________
For just about anything Sage :- switch to renting, pay-as-you-go sage support, sagecover, upgrades, application integration, reports, layouts, analysis or any other help making life with sage easier/less time consuming Contact me.
It is a good point that even though Sage was not open nor had it been opened during that session I have at least one Excel screen open almost all of the time.
Now that I know that I can fix it just by deleting Sage I'm not so worried about resinstalling in order to have a play around.
many thanks Bruce,
kind regards,
Shaun.
p.s. on the installing question thats another good point, its not the VT installer that starts, from the names displayed its the Sage one that starts when opening VT and as the guys at VT said yesterday, it would be the Sage disk that I would need to put in the drive to get past the 1706.
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Shaun
Responses are not meant as a substitute for professional advice. Answers are intended as outline only the advice of a qualified professional with access to all relevant information should be sought before acting on any response given.
Shaun - have you tried explicitly removing sage printing functions from your firewall security? Sounds daft and in theory there might be a very minor risk involved but printing is an outgoing function and sage is well known to have problems with the better firewall products.
